At C Waite Tree Surgery we are committed to protecting your privacy and safeguarding any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with our tree surgery services.​1.

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Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Full name, address, email address, phone number.

• Service-related Information: Details about the tree surgery services you request or have engaged in (e.g., types of trees, location of trees, specific services such as pruning or removal).

• Communications: Any messages you send us via email, phone, or online forms.

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How We Use Your Information

We use the personal information we collect to:

• Provide and deliver tree surgery services to you.

• Respond to your inquiries, requests, or feedback.

• Communicate about service appointments and quotes.

• Maintain accurate records for service and billing purposes.

• Ensure our services meet legal and safety requirements.

 

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

• Legal Compliance: If required by law, we may disclose your information to regulatory authorities, law enforcement, or other entities as part of legal proceedings or to comply with a legal obligation.

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Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. These measures include secure storage and encryption of data, and ensuring that only authorised personnel have access to your information.

 

Retention of Data

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When no longer needed, we will securely delete or anonymize your personal information.

 

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request correction of any inaccurate or incomplete personal data.

• Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., where we are required to keep data for legal reasons).

• Objection: You can object to our processing of your personal data in certain circumstances.

• Portability: You can request a copy of your personal data in a commonly used format. To exercise these rights, please contact us.

 

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any significant changes by posting an updated version on our website. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at cwaitetreesurgery@gmail.com.